Terms and Conditions
GotCarWash.com Standard Terms and Conditions of Membership
Terms and Conditions: The undersigned (herein called Member) does hereby make application to GotCarWash.com a Division of Loyalty Concepts, Inc. (herein GCW) for a Membership as referenced above and hereby agrees to comply with and be bound by the GCW Terms and Conditions, as they currently exist and may hereafter from time to time be amended or supplemented. The Member agrees to pay the monthly dues for the Membership referenced above which are subject to increase as described below. Membership is only valid per vehicle enrolled online per this agreement. By executing and accepting the terms of this “membership” agreement online you have authorized us and or our agents, to make withdrawals from or apply other related and agreed upon charges to the account you have specified for membership dues. You further indicate by your digital signature as a member, that you are an authorized signatory of the account specified for use in the collection of those same dues and fees. You understand that the above authority is to remain in force and in effect for the monthly payment amount as indicated online for this agreement, on a month to month basis, or until such time as (1) GCW or the affiliated car wash(s) terminate the program, or (2) the billing agency receives a documentable notification from you informing us of your intent to terminate the membership via online and or by phone at which time a cancellation request identification number will be generated and provided to the member for their records and proof of cancellation. In any event, you understand that the billing agency will act promptly to stop further debit entries within a reasonable period of time herein defined as no longer than 3 business days from the date agent(s) receives such notice. The aforementioned cancellation notification requirements are, also applicable to trial memberships. Special promotions with a clearly advertised Opt In feature, I.E., Groupon customers will not be charged an additional month unless member calls to activate the exclusive discounted membership. Furthermore, promotions are valid for first time customers only. Any use or membership attempting to use more than one promotion or discount for an existing account will be charged the standard monthly rate for that specific location. An unlimited full service car wash includes: Interior Vacuum, Console Cleaning, Interior and Exterior Window Cleaning, Exterior Car Wash and Towel Dry. Additional discounts per Manager's discretion.
Monthly Dues: Monthly dues will continue to be collected each month regardless of the member's usage of the affiliated car wash until we are notified via email or by phone that you wish to cancel this agreement and only after a generated cancellation identification code is generated. Regardless of such cancellation, any outstanding balance of the membership fee will remain due and payable in accordance with this agreement. You may pay the monthly dues in advance for a full or partial year as annual or prepaid dues. Membership fees are not based on usage and shall be collected regardless. If you fail to pay any monthly dues payment within 30 days after the date such payment is due, your membership privileges may be cancelled and you may have to reapply for membership under new terms and current LCI/GCW member dues and fees. Reinstated members may be charged a new initiation fee. Annual maintenance dues will apply and the member hereby authorizes LCI/GCW, through its agent to debit the bank or credit card account provided by the member. Car Wash reserves the right to change prices or cancel program at any time.
Cancellation Policy: New memberships may be canceled without penalty for a full refund within three business days of activation following the execution date, not including Sundays and Holidays. This must be done for all types of memberships including trial memberships and special offers. If the member decides to cancel this agreement, member must simply click the Cancel Membership Link on the Your Account page. The member may also cancel by contacting our Customer Support Office Toll Free at 855-927-4247. The member can also mail a registered letter, which states the same, or words of similar effect. Non-usage or inclement weather does not stipulate refund. Such notices are to be sent to: Loyalty Concepts, Inc. /Got Car Wash Attention: Club Member Division, PO Box 10176, Newport Beach, CA 92658. Upon any of these forms of cancellation requests, a cancellation identification code will be generated and must be kept for your records in case of any dispute or membership billing issues.
Marketing: By signing this agreement you agree to allow LCI/GCW and its affiliates to market products and services to you the Member. Such solicitations may come in the form of direct mail, email, telephone, texting or other means of delivery. LCI/GCW agrees not to sell Member's information to any third parties for the purpose of marketing.
Hold Harmless: LCI/GCW is not responsible for any damage to Member's vehicle that may arise from using this service. LCI/GCW is not responsible for any property or goods that may be lost or stolen on premises. LCI/GCW is not responsible for any injuries that Member may incur while using their membership. We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.
Governing Law: The laws in the state, in which the agreement is signed and, to the extent preempted, by federal law governed by this agreement.
Miscellaneous: The provisions of this agreement are several and if any provision is determined to be illegal or unenforceable, the remaining provisions and any partially enforceable provision shall nevertheless be enforceable unless otherwise prohibited by state law. Our failure to enforce any remedy or provision of this agreement shall not be construed as a waiver of such remedy or provision including, but not limited to, yearly increases in monthly dues permitted pursuant to the terms and conditions of this agreement, which can be imposed cumulatively at any time.
NOTE: SUV's and larger sized vehicles may be subject to a $5 increase based upon car wash location.
BY SIGNING OR CLICKING ON ACCEPTANCE OF THE TERMS OF THIS AGREEMENT BOX, YOU ACKNOWLEDGE RECEIPT OF A FULLY COMPLETED COPY OF THIS AGREEMENT EXECUTED BY BOTH YOU AND LCI/GCW AND A COPY OF THE TERMS AND CONDITIONS. I have read this agreement. I understand it and will abide by the terms and conditions it contains.